Address Signage Company’s Return Policy

  • While we do everything in our power to make your order the epitome of perfection, sometimes things go awry. We’re committed to making your experience with Address Signage Company so fabulous that you’ll want to come back for more and bring your friends along too. As such, we’ve created the most generous return policy in the industry. It is Address Signage Company’s mission to provide for each customer with the highest quality signs and minimum duration of manufacturing for their business, professional environment, or entryway. For that reason alone, every sign product we offer is manufactured with your satisfaction in mind.
  • If you find out a problem with your sign once it arrives, let us know immediately (within 3 business days of delivery) by calling customer support at 1-888-798-7446 or 604-984-7446, by filling out our contact form with your invoice or order number. You can also send us email (info@onlinesignco.com) and let us know about a problem with your sign.
  • If there is a mistake from our side. Including Size, Font Style, Color and Material, we’ll get your order repair or replacement and shipped out to you at no cost and within our standard production time. If it was a mistake on your end, Client is response for replacement.

Damage from Shipping:

  • If your order arrives damaged, we’ll remanufactured and send out your new product within the standard production time.